Portacapture X8 freezing constantly

[npicado]

Hello everyone!
My X8 freezes in the middle of a recording, making it practically useless for what I do. It is connected via USB-C to a laptop that supplies power, in podcast mode and with mix-minus. Basically, I use it as a mixer for OBS and record the audio to later process the podcast version at the end of my shows.
But for the past few months, it has been constantly freezing, stopping the recording, and only starts working again after removing the batteries and restarting.
I’ve already changed USB ports, bought a new SD card... and it still happens.
I have the Bluetooth dongle installed, but it’s not in use.
Firmware 2.01

I don’t know what else to do; it’s impossible to trust this equipment in this state for my personal work, let alone for professional usage.
Is this happening to anyone else?

 

[paulp]

Hi npicado, I would suggest you remove the Bluetooth dongle. I had a similar issue and did some extensive testing. With the Bluetooth dongle my X8 would freeze within a few hours of recording, with the dongle removed it didn't freeze at all, even after 24 hours of continuous recording. This behaviour stardted after I upgraded the firmware to 2.01; downgrading unfortunately is not possible with the X8.